Profile
Operations and human-services professional with progressive experience leading multi-site operations, program delivery, workforce processes, facilities, compliance, and community-based services. Demonstrated ability to translate organizational priorities into scalable workflows, accountable teams, compliant documentation, and measurable deliverables. Brings an interdisciplinary perspective shaped by behavioral health, supportive housing, nonprofit leadership, human resources, and technology implementation.
Experience
Professional history
Apr 2026–Present
Brooklyn, NY
Behavioral Health Associate
VNS Health · Intensive Mobile Treatment
- Deliver field-based services for adults with complex behavioral health, medical, housing, and social-service needs through an Intensive Mobile Treatment model.
- Coordinate care across hospitals, shelters, residences, benefits systems, treatment providers, and community partners to reduce service fragmentation and sustain engagement.
- Produce timely clinical documentation, risk updates, and interdisciplinary follow-up that support continuity of care, medication adherence, housing stability, and crisis response.
- Conduct persistent community outreach and field-based assessment to locate, engage, and reconnect individuals whose needs require flexible, high-touch intervention.
Jun 2025–Apr 2026
Brooklyn, NY
Transitional Housing Case Manager
Breaking Ground · East Flatbush Safe Haven
- Managed individualized service planning for adults experiencing homelessness, aligning housing, behavioral health, medical, income, and benefits objectives with documented client needs.
- Advanced permanent-housing applications by coordinating eligibility records, interviews, referrals, landlord communication, and follow-up across public and nonprofit systems.
- Maintained compliant case records and delivered crisis intervention, advocacy, and cross-agency coordination using trauma-responsive and harm-reduction practices.
- Facilitated client-centered case conferences and multidisciplinary follow-up to resolve barriers, maintain service continuity, and advance housing readiness.
Apr 2024–Apr 2026
New York, NY
Direct Support Professional · AMAP
HASC Center
- Delivered person-centered residential support for individuals with intellectual and developmental disabilities, including activities of daily living, community integration, and individualized goals.
- Administered and documented prescribed medications in accordance with AMAP and OPWDD requirements while maintaining accurate health, behavioral, and service records.
- Implemented support plans in collaboration with nursing, social work, and family stakeholders and applied de-escalation and emergency-response protocols to maintain safety.
- Monitored changes in health, behavior, and functioning and escalated concerns through established clinical and supervisory channels.
Feb 2025–May 2025
New York, NY
Grant Coordinator, CME
Clinical Education Alliance
- Managed grant deliverables across the full lifecycle, including preparation, submission, tracking, reconciliation, compliance review, and closeout documentation.
- Coordinated time-sensitive inputs from medical education, program, finance, and compliance teams to deliver accurate submissions and reports.
- Maintained supporter portals, budget records, deadlines, and correspondence, providing stakeholders with reliable visibility into grant status and requirements.
- Strengthened submission readiness by organizing source materials, validating required documentation, and tracking outstanding deliverables through completion.
May 2023–Nov 2024
New York, NY
Operations Director
Dorill Initiative
- Directed strategy and daily operations across four program sites delivering youth development, arts, and community-engagement initiatives.
- Established operating frameworks, accountability mechanisms, policies, and cross-site workflows that improved coordination and program-delivery consistency.
- Oversaw budgeting, forecasting, compliance, resource allocation, and organizational-change initiatives to strengthen operational and fiscal sustainability.
- Provided leadership with operational reporting, implementation priorities, and risk visibility to support timely, evidence-informed decisions.
Sep 2023–Mar 2024
New York, NY
Operations Manager
Mindful Sports
- Led implementation and ongoing delivery of mindfulness-based youth programs across school and after-school environments.
- Managed program associates, site leaders, and coaches, including recruitment, onboarding, training, scheduling, performance support, and resource deployment.
- Served as the primary school-partner liaison and contributed operational requirements and user feedback to development of the Mindful Sports application.
- Tracked staffing, site readiness, partner needs, and program issues to maintain consistent delivery across participating locations.
Apr 2023–Jun 2023
New York, NY
Workplace Operations Manager · Contract
Indeed
- Executed a defined workplace-operations contract supporting corporate office continuity, employee experience, events, and cross-functional initiatives.
- Reviewed budgets, forecasts, procurement activity, and operational workflows to improve resource control and reduce administrative redundancy.
- Directed office coordinators and aligned short- and long-term deliverables across internal stakeholders.
- Coordinated vendors, workplace requests, and event logistics to ensure reliable service delivery within the contract period.
Sep 2021–May 2023
New York, NY
Administrative Operations Manager
The Finishing Touch NYC
- Directed core human-resources functions, including recruitment, onboarding, training, performance management, benefits administration, employee relations, and policy development.
- Maintained employment-law compliance, government reporting, contracts, vendor performance, and supporting documentation.
- Delivered process-improvement initiatives that resolved operational bottlenecks, strengthened service quality, and improved workforce and guest experience.
- Coordinated departmental priorities, staffing needs, and vendor deliverables to maintain day-to-day business continuity.
Oct 2021–Nov 2022
Brooklyn, NY
Assistant Operations Manager
Brooklyn Justice Initiatives · Center for Court Innovation
- Coordinated operations across six New York City locations supporting court-based, clinical, and community programs.
- Led operational delivery for four clinical-office redesigns, integrating facilities planning, technology, communication systems, safety, and participant-centered workflows.
- Managed budgets, forecasting, vendors, contractors, preventive maintenance, compliance documentation, and cross-site service standards.
- Partnered with program and executive leadership to translate service requirements into facilities, technology, and operational deliverables.
Jul 2021–Oct 2021
Brooklyn, NY
Office Manager
Brooklyn Justice Initiatives · Center for Court Innovation
- Managed office operations, front-desk services, procurement, inventory, facilities, safety compliance, scheduling, and meeting readiness.
- Monitored invoices and reconciliations in coordination with finance while maintaining consistent administrative controls.
- Delivered executive and program-team support that improved responsiveness, organization, and the experience of staff, clients, and visitors.
- Served as the central point of coordination for workplace issues, routing requests and following deliverables through resolution.
Jan 2018–Jul 2021
Brooklyn, NY
Administrative Assistant
Brooklyn Justice Initiatives · Center for Court Innovation
- Supported court-based program operations through client reception, referrals, eligibility coordination, records management, scheduling, and interdepartmental communication.
- Coordinated with clinical supervisors, security, facilities, and technology teams to address operational needs and urgent situations.
- Maintained accurate administrative records and dependable office procedures, earning progression to Office Manager and Assistant Operations Manager.
- Prepared recurring administrative materials and coordinated follow-up that supported timely program and court operations.
Current
ChristianBJeudy.com
Independent Web Developer
Design · Development · Operations
- Deliver custom websites and digital systems from discovery through deployment, including responsive interfaces, business workflows, databases, secure administration, forms, booking, analytics, and integrations.
- Translate operational requirements into documented information architecture, user experience, technical scope, quality-assurance criteria, and client handoff materials.
- Completed digital projects for event, entertainment, community, and creative organizations, including FlowFrame event-seating tools and the CBJ Mindboard productivity system.
- Provide post-launch support, technical documentation, and iterative improvements that help clients maintain and extend delivered systems.